Last Updated: June 2026

At XINGYUE GEM, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

  1. Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase history
  • Payment information (processed securely through third-party payment providers)
  • IP address and browser information
  • Website usage data collected through cookies and analytics tools
  1. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Prevent fraudulent transactions
  • Respond to inquiries and requests
  • Send promotional communications if you have subscribed
  1. Payment Information

For your security, XINGYUE GEM does not store complete credit card information on our servers.

Payments are securely processed through trusted payment providers, including PayPal, Stripe, and major credit card processors.

  1. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted third-party service providers only when necessary to:

  • Process payments
  • Deliver orders
  • Provide website hosting and technical services
  • Comply with legal obligations
  1. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

You may disable cookies through your browser settings, although some website features may not function properly.

  1. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

  1. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

  1. Changes To This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

  1. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

XINGYUE GEM

Email: manager@xingyuegems.com

Phone / WhatsApp: +86 133 7744 3845

Website: www.xingyuegem.com